Claims

Discover how to quickly report a claim. Get help in an emergency and ensure your documents are submitted correctly.

How To Report A Claim?

Follow 3 steps to claim:

01

In case of an emergency call 24/7 Emergency Assistance Center as soon as possible. Failure to do that can decrease your insurance benefit.

02

Report your claim within 30 days by completing a claim form.

03

Send all original bills within 90 days from the day of emergency (don’t forget to make your own copies).

What’s Included in the Plans?

Manulife

Claim Assistance:

1-877-878-0142 toll free
1-519-251-5166 collect call

Online Claim Submission:

Online Claim Submission: Destination Travel Claims

Mail all original documents to:

Manulife Financial Travel Insurance

c/o Active Care Management

P.O. Box 1237 Stn. A

Windsor, ON, N9A 6P8

Destination Travel Group

Claim Assistance:

1-833-532-2713 toll free
819-742-1096 collect call

Online Claim Submission:

Online Claim Submission: Destination Travel Claims

Mail all original documents to:

Zurich Canada Travel Insurance

c/o Global Excel Management

73 Queen Street

Sherbrooke, QC, J1M 0C9

Email: assistance@globalexcel.com

GMS

Claim Assistance:

1-800-459-6604 toll free
905-762-5196 collect call

Online Claim Submission:

For Online Claim Submission visit GMS Emergency Medical Claims

Mail all original documents to:

World Travel Protection

901 King Street West, Suite 300

Toronto, ON, M5V 3H5

21st Century Travel Insurance

Claim Assistance:

1-877-882-2957 toll free

Online Claim Submission:

For Online Claim Submission visit Manulife Travel

Mail all original documents to:

21st Century Travel Insurance

c/o Active Care Management

P.O. Box 1237 Stn. A

Windsor, ON, N9A 6P8

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